Types of Social Media Complainers

Types of Social Media Complainers

Online Customer Service If your social media management programme doesn’t include a customer service plan then you urgently need to revisit your strategy because it’s a vital component. Social media…

Customer service on social media_Yes Please

Customer service on social media – Yes Please!

It’s a fact, people turn to social media for customer service. When they post on a brand page and don’t receive a response it’s like phoning a business, leaving a…